Website terms of use

These terms apply to Penang Aircon Guide, an independent directory of air conditioning contractor businesses in Penang published by Meridian Guides. Every score on the site is computed from public review data using one published rubric (see how we rank); no business pays to be listed or scored. Using the site means you accept these terms.

Information, not endorsement

Nothing on this site is a recommendation to engage any particular business. Scores summarise public review data; they are not a promise about the service you will receive. Check the details that matter to you directly with the business before engaging it. We aim for accuracy but do not guarantee the information is current, complete, or free of errors.

Referral disclosure

We may pass your enquiry to a listed business or a partner, and we may be paid a referral fee when that happens. Referral fees have no effect on scores or rankings, which come from the published rubric applied to public review data and cannot be bought or adjusted.

Listing corrections and removals

If your business is listed on this site and a detail is wrong, or you want to dispute a score or request removal, the process is set out in our listing policy.

Acceptable use

Use the site to research businesses and send genuine enquiries. Scraping or republishing the compiled directory content, submitting false enquiries, interfering with the site’s operation, and any unlawful use are all prohibited.

Ownership of content

The compiled directory, editorial text, scores, and presentation are owned by Meridian Guides. The underlying reviews belong to their authors and remain on the platforms where they were published; we store derived analysis, not review text. Business names and trademarks belong to their respective owners.

Our responsibility

Meridian Guides provides the site as-is and, so far as the law permits, is not responsible for losses that follow from using it, relying on it, or hiring a business found through it. When you engage a listed business, that relationship is directly between you and the business. These terms do not exclude any liability that cannot lawfully be excluded.

Governing law

These terms, and any dispute about the site, are governed by the laws of Malaysia and subject to the jurisdiction of its courts.

Changes and contact

The published version of this page, with its date, is the current version of these terms; we may revise it from time to time, and continued use of the site counts as acceptance. For questions, reach us at the publisher contact details on the about page.