Across dozens of reviews spanning over a year, TEN AIRCOND builds trust through diagnostic honesty: technicians identify root causes (valve clogs, compressor wear) rather than overselling repairs, and confirm fixes before charging. Work consistently completes on time, pricing undercuts competitors, and the owner listens to customers' concerns. The workshop is clean with a prayer room and waiting area, reflecting care for every customer's comfort and values.
Staff greet customers warmly and explain problems in everyday language. Repairs hold up: a persistent 6-year car aircon issue resolved here with a 6-month to 1-year warranty, and customers return for maintenance. WhatsApp responsiveness and flexible payment options make booking seamless. One reviewer from Jitra drove 40+ km specifically because of a TikTok mention, then recommended the shop onward.
All 18 reviews award five stars. Customers consistently describe L&M as quick, professional, and good value. Staff training and job quality (described as thorough, careful, and neat) stand out, with one reviewer citing their safe work practices in occupational health.
Most customers call Dr Asia back after their first visit and stay satisfied. Technicians arrive promptly, clean up after themselves, and leave units running cold. A small minority report repairs that did not hold or multiple visits for the same issue without resolution, which is frustrating at the price point. The team offers chemical service, gas top-ups, and copper-wire replacement on residential and commercial units across Sungai Petani and nearby areas. Staff communicate simply and work neatly. One customer paid 1,100 across three visits and ended up replacing the whole unit instead.
One reviewer praised a one-hour response with a polite, tidy technician who left the unit spotless. Evidence is limited to two reviews across three years.
Last updated 2026-08-02