De' Shen earns high marks for skilled diagnosis and transparent pricing. One serious complaint about misdiagnosis and dismissive service reminds that consistency matters; most visits run smooth, but that one bad experience stings.
Based on limited recent reviews, so treat this as low-confidence.
Most reviewers praise fast, affordable aircon work and a welcoming team. A minority report service that did not fix their problem, with warranty expiring before the issue recurred.
Most customers call Dr Asia back after their first visit and stay satisfied. Technicians arrive promptly, clean up after themselves, and leave units running cold. A small minority report repairs that did not hold or multiple visits for the same issue without resolution, which is frustrating at the price point. The team offers chemical service, gas top-ups, and copper-wire replacement on residential and commercial units across Sungai Petani and nearby areas. Staff communicate simply and work neatly. One customer paid 1,100 across three visits and ended up replacing the whole unit instead.
Every review rates this business five stars. Installers work fast and leave no mess; customers consistently note clean drilling, tidy finishes, and staff who clean up after themselves. They quote fairly, reply promptly, and explain aircon systems clearly. The young team handles installations, wiring, and beyond-aircon work (wall panels, lighting, fans). Many customers book repeat jobs or plan future services. Prices land in the reasonable range, and communication is straightforward from quote to completion.
Last updated 2026-08-02