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Daikin Malaysia Sales & Service Sdn. Bhd. (Penang Branch)

Updated 2026-08-02 · 575 reviewed · 119 listed · Scored from 22 Google reviews · How we rank ›

4.0(22) 64 composite score See reviews on Google ✓ Google-verified
Aircon InstallationAircon Repair & Servicing
Daikin Malaysia Sales & Service Sdn. Bhd. (Penang Branch)
Services
Aircon Installation, Aircon Repair & Servicing
Reviews
22

What recent reviews say

Recent repairs earn strong marks for skilled technicians who respond promptly and resolve problems professionally. Delays in scheduling and occasional communication slip-ups (wrong parts, missed contacts) can still happen, though staff recover and complete the job. The newer reviews skew positive; older criticism centred on hard-to-reach customer service.

Praised for
  • responsive technicians
  • fast service on repair calls
  • skilled staff
  • professional workmanship
  • helpful front desk
Watch-outs
  • appointment scheduling delays
  • communication failures
  • wrong parts on first visit
  • slow multi-day repairs
  • unanswered calls
skilled-techniciansresponsive-communicationprofessional-servicefast-responsepoor-communicationno-show
Best for: Daikin unit owners wanting same-brand technical support and genuine parts.
Think twice if: Appointment booking can be slow; call ahead and confirm contact details are correct before the visit.

Strengths

  • Daikin brand parts and warranty backing
  • same-day or next-day dispatch on repairs
  • dedicated technicians (Adam, Amirul, Aiman, Hazry, Yusri named in praise)
  • spare parts available on site

Worth knowing

  • Technician Adam praised for alert response
  • Technicians Amirul, Aiman, Hazry, Yusri named in five-star reviews
  • One seven-day repair took multiple visits due to wrong parts on first call
  • Front desk staff helped with spare parts enquiries
  • Same-day or next-day service documented in recent reviews

What reviews say by service

Aircon Repair & Servicing
Fast dispatch and skilled technicians praised; appointment delays and occasional wrong-part errors complained about.
Aircon Installation
No direct install reviews in the data; service capability implied by parts availability and VRV work mentioned on website.

How it compares

  • Rated 4 against a 4.56 average across the 67 aircon installation businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How we scored this

How We Rank
Star rating 53
Review volume 59
Review recency 95
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
16
4
1
3
0
2
0
1
5

Common questions

Can I book a same-day repair?
Recent reviews show next-day service is common, but appointment delays have occurred. Call ahead to confirm availability and your contact details.
Do you stock Daikin spare parts?
Yes, the Butterworth branch keeps spare parts on site and can supply them for over-the-counter pickup.
Are you open weekends?
The business publishes 7-day opening hours; check their posted times for Saturday and Sunday.

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Last updated 2026-08-02