What areas do you service?

According to their website, Barokah serves Butterworth, Bayan Lepas, Batu Ferringhi, Kepala Batas, George Town, Batu Kawan, Bukit Mertajam, and Bukit Tengah.

What does a standard aircond service cost?

Their website lists RM 99 for water cleaning; chemical cleaning is RM 149. One reviewer was charged RM 119 for a 10-minute assessment.

What warranty do you offer on installation?

Their website states 100 days warranty for installation, 1 year for indoor unit, and 5 years for compressor. However, some reviewers dispute whether these terms match what was quoted or how warranty claims are handled.

Barokah Service Aircond Penang

Updated 2026-08-02 · 575 reviewed · 119 listed · Scored from 628 Google reviews · How we rank ›

4.6(628) 82 composite score See reviews on Google ✓ Google-verified Publishes prices

24/7 Emergency CalloutAircon InstallationDuct Cleaning & Air QualityAircon Repair & ServicingWarranty-Backed Work

Services: 24/7 Emergency Callout, Aircon Installation, Duct Cleaning & Air Quality
Reviews: 628

Compare: Letrik Dass vs Barokah Service Aircond Penang: which is better for duct cleaning & air quality?Hooi Air Conditioning vs Barokah Service Aircond Penang: which is better for warranty-backed work?

What recent reviews say

Most reviewers praise fast, clean work and polite technicians at competitive prices. Several repeat customers highlight punctuality and professionalism. A significant minority report serious issues: misdiagnosed faults with inflated repair quotes, no-shows without notice, warranty claims rejected on disputed terms, and cases where technicians allegedly damaged units or left debris and their own belongings behind.

Praise clusters around named crew members like Fargas, Mal, Irfan, Im, and Razi. Communication delays and responsiveness gaps appear in several complaints. Installation and servicing receive mixed testimony; some call it tiptop, others describe poor opening/flaring work and recurring unit failures within warranty.

Praised for

punctual and professional technicians
clean, neat work
reasonable pricing
polite and skilled crew
reliable and consistent service

Watch-outs

misdiagnosis of gas leak leading to inflated quote
poor communication and slow response times
warranty claim disputes and misleading terms
no-shows and failed appointments
inconsistent service quality and damage to units

punctualfair-pricingskilled-techniciansresponsive-communicationclean-workmanshippoor-communicationno-showmisdiagnosed-issuerecurring-problemprofessional-serviceleft-messwarranty-ignored

Best for: homeowners and businesses seeking routine servicing at competitive rates with fast turnaround

Think twice if: you need rapid communication or have concerns about warranty scope; some reviewers report delayed responses and disputes over warranty periods that differ from quoted terms

Strengths

punctual, polite technicians
clean, neat workmanship
reasonable pricing
open 7 days a week

Worth knowing

Pricing: RM 99 for water cleaning (RM 149 for chemical cleaning per website)
Named technicians praised: Fargas, Mal, Irfan, Im, Razi
Website states warranty: 100 days for installation, 1 year for indoor unit, 5 years for compressor
Complaint: one reviewer charged RM 119 for 10-minute gas leak assessment, second opinion found no leak
Complaint: multiple reviewers report technicians arrived late or failed to show; one waited all day with no contact
Praise: multiple reviewers confirm jobs completed within 1-2 hours
Complaint: some left debris, small parts outside, and their own belongings after work

What reviews say by service

Aircon Repair & Servicing: praised for fast, clean work by named crew but criticized for misdiagnosis of gas leaks and inflated quotes
Aircon Installation: mixed: some reviewers praise neat, professional installation; others cite poor flaring work and recurring unit failures
Warranty-Backed Work: disputed: company cites 100-day installation warranty but some reviewers claim warranty terms were misrepresented or warranty rejected on technicalities
Duct Cleaning & Air Quality: limited evidence; one reviewer noted RM 99 vs RM 149 pricing not disclosed upfront

How it compares

Rated 4.6 against a 4.54 average across the 61 aircon repair & servicing businesses listed here.
Has more Google reviews than 99% of the businesses in this directory.

How we scored this

How We Rank

Star rating 73

Review volume 100

Review recency 100

Review sentiment 61

Profile completeness 100

Verification 30

Rating breakdown

538

Common questions

What areas do you service?: According to their website, Barokah serves Butterworth, Bayan Lepas, Batu Ferringhi, Kepala Batas, George Town, Batu Kawan, Bukit Mertajam, and Bukit Tengah.
What does a standard aircond service cost?: Their website lists RM 99 for water cleaning; chemical cleaning is RM 149. One reviewer was charged RM 119 for a 10-minute assessment.
What warranty do you offer on installation?: Their website states 100 days warranty for installation, 1 year for indoor unit, and 5 years for compressor. However, some reviewers dispute whether these terms match what was quoted or how warranty claims are handled.

Contact

Phone: +6014-3384017
Website: https://barokahaircond.com/
Address: 175-2, 175-2, Jln Perak, Taman Perak, 11600 George Town, Pulau Pinang
Open in Google Maps

Last verified 2026-08-02

Opening hours

Monday: 08:00-17:30
Tuesday: 08:00-17:30
Wednesday: 08:00-17:30
Thursday: 08:00-17:30
Friday: 08:00-17:30
Saturday: 08:00-17:30
Sunday: Closed

As listed on Google.

From their website

Services listed

Aircond serviceAircond installationCeiling cassette serviceAircond repairAircond gas top-up

Published prices

Aircond service: 99

Credentials claimed:Syarikat Aircond Bumiputera Penang

Operating:10 tahun pengalaman, sejak 2016

As published by the business on its own website; not independently verified.

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